
Disclaimer information
Terms of Use
Terms of Use
Who We Are
By accessing and using the AVITA Medical website (the “website”), users acknowledge and undertake to comply with the following terms and conditions. In these terms and conditions, “we”, “us” or “AVITA” means AVITA Medical Inc. which includes any subsidiaries or affiliates (collectively, “AVITA Medical”). We may update these terms and conditions from time to time.
AVITA Medical provides this website for your general information only. It is not meant to provide advice or instructions concerning the products and services sold by AVITA Medical or construed as giving advice
or the making of a recommendation regarding any decision or action related to your health. We do our best to ensure that the information on the website is accurate and helpful at all times. However, we cannot ultimately warrant the accuracy of that information and cannot be held liable for any use or reliance you may make of or put on it except as specifically agreed with us in any further agreement we may make with you in writing.
Products referred to may not be available in all countries. Indications for use may vary from country to country. The information contained in this website is general in nature and is not intended to substitute for advice provided by an independent professional experienced and practicing in that area. Users are advised to consult with such an independent professional including your physician and to check any product information for specific information, and any new or up-to-date information or changes.
Nothing on this website should be construed as an offer to provide service to yourself. The information on this website is subject to change and may no longer be an accurate reflection of our current position. For the purposes of forming a contract, no information on this website should be considered accurate until it has been confirmed by us in writing. No offer to contract shall be provided by us from this website, and any offer must be signed by an officer of the company.
We reserve the right to change the contents of this website without previous warning or notice, whenever we consider this appropriate. No
liability arises from such changes.
We reserve the right to change the terms and conditions under which the website is offered at any time. Any such change in terms and conditions will be effective once reflected in the text of these terms and conditions and published on this website.
User Submissions
By submitting a communication to this website, you agree to comply with and be bound by these Terms of Use. Any communication you transmit to this website, including any questions, comments, suggestions, or materials will be treated as non-confidential and non proprietary with the exception of personally identifiable information, which is covered under our Privacy Policy. You agree that anything you transmit may be used by AVITA Medical for any lawful purpose, such as posting, broadcasting, transmission, publication or sharing. In addition, AVITA Medical is free to use any concepts, know-how, ideas, or processes disclosed by you in any communication to this website for any purpose, including but not limited to, research, development, manufacturing, or marketing using your disclosure information.
Third Party Links
The website may also contain information from third parties and links to third party websites. Wherever possible, these are marked accordingly. We cannot accept any liability for information provided by third parties. AVITA Medical does not endorse or have any responsibility for the content of such other sites. AVITA Medical shall not be liable for any damages or injury arising from the content of any other site.
Intellectual Property
The copyright in the material contained on the website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to AVITA Medical, its affiliates or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. Your use of the copyrighted materials displayed on the website or any other content on the website, except as provided in these terms and conditions, is strictly prohibited. However, you shall retain ownership of all copyright in data you submit to the website. You grant us a world-wide exclusive, royalty-free, non-terminable license to use, copy, distribute, publish and transmit such data in any manner.
Disclaimer of Warranties and Limitations of Liability
We use reasonable endeavors to ensure that the data on the website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify, or endorse information submitted by third parties for posting on the website and you should be aware that such information may be inaccurate, incomplete, or out of date. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the website including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non- infringement of proprietary rights. We do not guarantee that the website will be fault free and do not accept liability for any errors or omissions.
Due to the nature of electronic transmission of data over the internet, any liability we may have for any losses or claims arising from an inability to access the website, or from any use of the website or reliance on the data transmitted using the website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill, or reputation whether in contract, tort or otherwise arising out of or in connection with this agreement or use of the website save where such liability cannot be excluded by law.
We do not give any warranty that the website is free from viruses or anything else which may have a harmful effect on any technology.
The above exclusions may not apply in jurisdictions that do not allow the exclusion of certain implied warranties.
General
If any provision of these terms and conditions is held to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected. We may modify these terms and conditions at any time by publishing the modified terms and conditions on the website. Any modifications shall take effect three days after posting on the website.
Indemnification
By using this website, you agree to indemnify and hold AVITA Medical and its respective officers, directors, employees, agents, and licensees harmless for any violation or against any third-party claim, damages or demand, including reasonable attorneys’ fees, related to or arising out of your violation of these Terms or Use or other misuse of this website.
Governing Law
These terms and condition, and your use of this website, shall be governed by the laws of the state of California, United States of America, without regard to its conflict of laws provisions. By using this website, you consent and submit to the personal and exclusive jurisdiction of the state and federal courts located in the County of Los Angeles, the state of California, United States of America, in all controversies, claims, or disputes arising out of your use of this website or from this agreement. However, any disputes arising between you and AVITA Medical concerning these Terms of Use or your use of this website shall initially be resolved through good-faith negotiations.
Last updated: July 31, 2023
Privacy Policy
This privacy policy sets out how AVITA Medical collects, uses, discloses, and protects any information about you when you use this website (https://avitamedical.com/) or otherwise interact with us (collectively, the “Services”). AVITA Medical is committed to ensuring that your privacy is protected. This Privacy Policy should be read in conjunction with our Terms of Use. If you are a resident of California, please also read our CCPA Notice for California Residents. When we refer to ourselves as “we” or “AVITA Medical” we mean our entire company, including our affiliates.
Please read this Privacy Policy carefully. By using any of the Services, you agree to the terms of this Privacy Policy. If you provide us with your personal information, you consent to the collection, use, disclosure and retention of your information as further described in this Privacy Policy.
Information we collect
When you use or access the Services, we collect certain categories of information about you from a variety of sources. In addition to the specific uses discussed below, we may use this information to provide and improve the Services and to maintain our business relationship, including by enhancing the safety and security of our Services, providing customer support, complying with applicable legal obligations, enforcing any applicable terms of service and protecting our rights and the rights of our employees, users or other individuals.
Information you provide to us
Some features of the Services may require you to directly provide certain information, including information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. We may collect the following information directly from you:
- Your name and the name of your organization;
- Contact information including e-mail address, mailing address, and telephone numbers;
- Payment details including bank and credit card details, tax ID number
- General enquiries and other information relevant to customer surveys and/or offers;
- Customer service call recordings;
- Data relating to our products or services;
- If you are a physician, your state license number and/or National Provider Information and other information regarding your practice and patients that does not include protected health information; and
- Information on a scientific and medical inquiry
Information collected automatically
Certain information about you may be automatically collected when you interact with the Services, including through cookies, pixels or other tracking technologies (“Tracking Technologies”). Tracking Technologies are text file stored on your computer when you access a website that enables AVITA Medical to recognize your computer when you use the Services. Tracking Technologies can store many types of information and may be placed on your computer by AVITA Medical when you visit the Services. This information is collected and used to help collect information such as how many people visit and return to the site, what products are being bought, and to make certain parts of the site function properly. Such information includes:
- Internet protocol (IP) address;
- Device identifier;
- The type of web browser software and operating system;
- The domain name of your internet service provider;
- The date and time you accessed this site; and
- Log data such as date and time stamps, clickstream data, interactions with marketing emails and ad impressions, pages you visited.
For further information on the use of Tracking Technologies and your choices, see the section below, Cookies and other Tracking Technologies.
Deidentified information
Finally, we may deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you (“deidentified information”) (or we may collect information that has already been deidentified/anonymized), and we may use deidentified information for any purpose. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified form and not attempt to re-identify the information, except for the purpose of determining whether our deidentification process satisfies legal requirements.
How we use the information
We collect this information for the following purposes:
- Provide you with the Services;
- Internal record keeping;
- We may use the information to improve our Services;
- We may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provide;
- From time to time, we may also use your information to contact you for market research purposes;
- We may contact you by e-mail, phone or mail. We may use the information to customize the Services according to your interests; and
- When you voluntarily give us your personal contact information, we may use this information to contact you directly.
Cookies and other Tracking Technologies
As described above, we and third parties use Tracking Technologies to collect certain information about your interactions with the Services. Most browsers accept Tracking Technologies automatically, but you may be able to control the way in which your devices permit the use of certain Tracking Technologies. You are always free to decline our cookies but some parts of the AVITA Medical website may not work properly for you if you do so.
Links to Other Websites
Our Services may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question. Our inclusion of a third-party link does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
Controlling your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the unsubscribe or opt-out link at the bottom of our marketing emails. If you opt out, we may still send you transactional or administrative messages, such as emails about your account.
We do not disclose your personal information to third parties for the third parties’ own direct marketing purposes, unless you have affirmatively agreed to such disclosure. International transfers
We are based in the United States. If you are using the Services from outside the United States, please be aware that the information we collect from you may be transferred to, stored and processed in the United States or other countries outside your country of residence.
Disclosing Personal Information with others
Your personal information may be disclosed with third parties for legitimate business purposes subject to this Privacy Policy, including: (i) our affiliates or others within our corporate group; (ii) third party vendors who help us provide and improve the Services or protecting and securing our systems and Services; (iii) as required by law or to cooperate with law enforcement, such as when compelled by subpoena; (iv) in connection with a sale, merger, reorganization or similar event; (vi) under circumstances we believe necessary to protect the safety of users of AVITA Medical, its Services or information, or the public; (vii) professional advisors such as auditors, law firms or accounting firms; or (viii) as is otherwise described in this Privacy Policy. We expect our vendors and agents to agree to data privacy and security requirements consistent with this Privacy Policy and to limit their use of personal information they receive from us to the purposes for which it was provided for any other.
Collection of Personally Identifying Information from or about Children
Our Services are not intended for children, and we do not seek or knowingly collect any personal information about children. If we learn that we have collected the personally identifying information of a child, in particular any child under the age of 13, we will take commercially reasonable steps to delete the information as soon as possible.
Additionally, this Site is not intended or designed to attract children under the age of 13. Any person who submits information on this website represents that he or she is 18 years of age or older. If you are under the age of 18, you may only use the Site under the supervision of a parent or legal guardian.
Do not Track
Your browser settings may allow you to transmit a signal or other mechanism for exercising your choice regarding the collection or processing of your information when you visit various website. We do not respond to “Do Not Track” request or other similar mechanisms.
Storage Time
AVITA Medical will only store your personal information for as long as is reasonably necessary to fulfill the purposes for which it is collected or where the applicable law provides for longer retention period for the duration of the retention period required by law. At that time, your personal information will be deleted. When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity or protect ourselves, including our rights, property or products.
Security
AVITA Medical is committed to implementing security measures designed to protect your information. However, the internet is not a secure medium and AVITA Medical cannot guarantee “perfect security.” Any information that you send to us electronically, including e-mail, may not be secure during transit. You agree and acknowledge that AVITA Medical shall not be liable or responsible if information you provided to us is intercepted, accessed, and/or used by an unintended recipient. If you believe your information has been compromised, please notify us immediately at: privacy@AVITAmedical.com.
Changes to the Privacy Policy
AVITA Medical reserves the right to change this Privacy Policy at any time by posting a new or updated policy on this website. If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us or by posting notice of such changes on the Services) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services. We encourage you to look at this Privacy Policy each time you visit the site and before you provide any information.
How to contact us
If you have any questions about this Privacy Policy, please send an email containing your question to privacy@AVITAmedical.com. Please provide your full name and email address. If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Last updated: October 20, 2026
CA Compliance
Summary and Declaration
AVITA Medical, Inc. and its affiliates, including but not limited to AVITA Medical Americas, LLC (collectively, “AVITA Medical”) is committed to complying with all applicable laws, regulations, and industry standards. AVITA Medical has developed a comprehensive compliance program in accordance with the Compliance Program Guidance for Pharmaceutical Manufacturers developed by the U.S. Department of Health and Human Services Office of the Inspector General (the “OIG Guidance”) and California Health and Safety Code §§11940 – 119402, including policies consistent with AdvaMed’s Code Of Ethics On Interactions With Healthcare Professionals (“AdvaMed Code”). AVITA Medical holds its representatives and vendors to the same standards of applicable laws and regulations.
AVITA Medical’s written policies govern activities involving communicating with healthcare professionals about the appropriate use of our products including instruction, education, and training required for the safe and effective use of our products. AVITA Medical also has policies governing activities involving the advancement of scientific and educational activities supporting research and education. Every AVITA Medical employee must understand and comply with these obligations.
California Spend Limit
AVITA Medical’s relationships with healthcare professionals are intended to benefit patients and to enhance the practice of medicine. Informational presentations and discussions by AVITA Medical representatives and others speaking on behalf of AVITA Medical provide valuable scientific and educational benefits. In connection with such presentations or discussions, AVITA Medical may offer occasional meals and healthcare practice-related items in accordance with the AdvaMed Code.
Pursuance to the requirements of California Health & Safety Code §§119400-119402, AVITA Medical has established a specific annual aggregate limit of $2,000 for meals and educational items that may be provided to California healthcare professionals.
In accordance with California law, certain items and payments are excluded in determining whether the annual limit has been met. The annual spending limit does not include the value of:
- Drug samples provided to individual healthcare professionals;
- Financial support of independent education, including continuing medical education programs and the value of travel expenses for attendance;
- Financial support for health education scholarships; and
- Payments for legitimate professional services, including professional speaking, advising, consulting, product training or market research services, that are based on the fair market value of the services provided.
Annual Declaration for Purposes of Health & Safety Code, §§ 119400-119402
To the best of our knowledge, as of the date of this declaration, AVITA Medical’s comprehensive compliance program addresses the California statutory requirements for inclusion of policies addressing the OIG Guidance and AdvaMed Code and limits on gifts and incentives to healthcare professionals. Subject to the above, AVITA Medical declares that it is, in all material respects, in compliance with California Health & Safety Code §§ 119400-119402.
Confidential Reporting of Policy Violations
Please call AVITA Medical Customer Service at 1-833-462-8482 or our third-party anonymous hotline at 1-844-420-0044. You may also e-mail compliance@avitamedical.com for a copy of this summary and declaration document or if you are aware of any activity that violates this policy and would like to discuss that activity anonymously.
Last updated: May 2026
CCPA
This CCPA Notice for California Residents applies to you solely if you are a resident of the State of California and we process Personal Information about you that is subject to the California Consumer Privacy Act (“CCPA”). This CCPA Notice for California Residents supplements the information contained in our Privacy Policy. Any terms defined in the Privacy Policy have the same meaning when used herein and any terms defined in the CCPA have the same meaning when used herein, including “Personal Information” and “Sensitive Personal Information.”
Categories of Personal Information We Collect
AVITA Medical collects and in the preceding 12 months has collected through the Services the following categories of Personal Information and Sensitive Personal Information (denotated by *):
- Identifiers such as:
- Name
- Address
- Online identifiers (e.g., device ID, online identifier)
- Internet Protocol address
- Email address
- Telephone number
- Personal information categories listed in the California Customer Records statute such as:
- Name
- Address
- Telephone number
- Financial information such as:
- Credit card number*
- Bank number
- Tax ID number*
- Commercial information such as:
- Purchase history
- Internet or other electronic network activity information such as:
- Browsing history
- IP address
- Device identifier
- The type of web browser software and operating system
- Domain name of your internet service provider
- Date and time you accessed the site
- Log data such as date and time stamps, clickstream data, interactions with marketing emails and ad impressions, pages you visited.
- Geolocation data such as
- General location derived from your IP address
- Audio, electronic, visual, or similar information such as
- Customer service call recordings
- Professional, employment-related, or other similar information such as:
- Employer
- If you are a physician, your state license number and/or National Provider Information
- Information regarding your practice and patients that does not include protected health information
We only use and disclose Sensitive Personal Information for purposes specified in the CCPA or otherwise in line with your consent, and we do not use or disclose Sensitive Personal Information for purposes of inferring characteristics about you.
Categories of Sources of Personal Information
The categories of sources from which we collect your Personal Information are described in the section “Information we collect” of the Privacy Policy.
Disclosure of Personal Information
We have disclosed the categories of Personal Information listed above to service providers who help us provide, improve, and protect the Services, including for system administration, cloud storage, security, customer relationship management, marketing communications, analytics, content creation, payment networks, payment processing and the deployment of Tracking Technologies. For more information regarding the purposes for which we disclose your Personal Information, see the section titled “Disclosing Personal Information with others” of the Privacy Policy. We do not “sell” or “share” (as those terms are defined under the CCPA) Personal Information of California consumers, nor have we done so in the proceeding 12 months. Further, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age.
Consumer Rights Under the CCPA
You may have certain rights in relation to your Personal Information. However, please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law.
Right to Access. You have the right to ask us to send you the following information up to two times in a twelve-month period:
- The categories of Personal Information we have collected about you
- The categories of sources from which we collected the Personal Information
- Our business or commercial purpose for collecting Personal Information
- What categories of Personal Information we disclose about you for business purposes
- The specific pieces of Personal Information we have collected about you
Right to Correct. You have the right to ask us to correct inaccurate Personal Information about you we have collected.
Right to Delete. You have the right to ask us to delete the Personal Information about you we have collected.
Right to Non-Discrimination. If you exercise your privacy rights, we will not discriminate against you, for example, by charging you different prices for the same products or denying you access to our Services.
We will make every reasonable effort to fulfill your request, but in some instances may deny the request if the information meets certain exceptions as defined in the CCPA.
Submitting a Request or Inquiry
If you want to submit a request or inquiry to us regarding your privacy rights, you or your authorized agent can contact us at compliance@avitamedical.com. Further information may be needed to verify your identity before exercising these rights, such as your email address or government issued ID. An “authorized agent” is a third-party you have designated to perform your request for you. Before helping your agent, we will ask them to provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
We will acknowledge and respond to verifiable privacy rights requests within the timeframes required by the CCPA, and we will notify you if we require additional time or information. In some cases, we may be unable to fulfill all or part of a request, for example where an exception applies, where we cannot verify your identity, or where fulfilling the request would conflict with our legal obligations.
How to contact us
If you have any questions about this Privacy Policy, please send an email containing your question to privacy@AVITAmedical.com. Please provide your full name and email address.
Last updated: October 20, 2026
